Terms & Conditions

Last updated: March 1, 2023

Introduction

Welcome to the Perwoll® Detergent, Laundry Detergent website at perwoll.shop (the “Site”). This Site is owned and operated by The Perwoll Company (“Perwoll” “we” “us” “our”). These Terms of Use (the “Terms”) state how you may use our Site and what rules you must follow when accessing and using our Site. The Terms constitute a legally binding agreement between you and Perwoll regarding your access to and use of the Site.

Please read these Terms carefully before using our Site. By accessing any part of the Site, you agree to become bound by these Terms. If you do not agree to all the Terms, then you may not access or use the Site. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We may amend these Terms at any time by posting the amended terms on the Site. If you use the Site after we have posted amended Terms, that means you agree to be bound by the amended Terms. If you do not wish to agree to the amended Terms, you must stop using the Site.

Site Overview

The Site provides information about our brand and products and allows customers to purchase our products online.

Eligibility to Use the Site

You must be at least 18 years old to access or use any part of this Site. By using the Site, you represent and warrant that:

You are at least 18 years old.
All information you submit to the Site is truthful and accurate.
You will maintain the accuracy of any information you submit.
Your use of the Site does not violate any applicable law or regulation.

Site Access

Perwoll grants you a limited, revocable, nonexclusive license to access and use the Site solely in accordance with these Terms. This license does not include any right to:

Access or use any portion of the Site for which you have not purchased access rights, if applicable.
Use any data mining, robots, or similar data gathering and extraction methods in connection with the Site.
Reproduce, duplicate, copy, modify, adapt, create derivative works of, perform, display, publish, sell, sublicense, transfer, or distribute any portion of the Site or any content displayed on the Site without our express written permission.
Alter, remove, or obscure any copyright notice, trademark, service mark, or other intellectual property or proprietary right notices on or in the Site.

Any use of the Site not expressly permitted herein is strictly prohibited.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Site Rules

You agree not to do any of the following while using or accessing the Site:

Systematically retrieve data from the Site using automated means such as scripts or web crawlers.
Use the Site in any unlawful manner or in any manner that could interfere with, damage, disable, or impair the Site.
Attempt to gain unauthorized access to the Site, user accounts, or computer systems or networks connected to the Site.
Post, upload, transmit, distribute, or otherwise make available any content that is unlawful, defamatory, harassing, abusive, fraudulent, or obscene.
Distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature.
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Post, upload, transmit, distribute, or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, spam, or any other form of solicitation.
Use any meta tags or any other hidden text utilizing our name, trademark, URL, product name, or content.
Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
Attempt to interfere with service to any user, host or network, including by way of submitting malware to the Site, overloading, flooding, spamming, mail-bombing or crashing.
Disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support the Site or any products offered on the Site (each a “Server”); or (b) the enjoyment of the Site by any other user.
License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party any Service in any way.
Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of Perwoll without our express written consent.
Use meta tags or any other hidden text utilizing our name or trademarks without our express written consent.
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Site.
Reverse engineer, decompile, disassemble or otherwise attempt to extract the source code of the Site or any related technology that is not open source.
Adversely impact the availability of resources for other authorized users of the Site.
Assist or permit any persons in engaging in any of the activities described above.

Intellectual Property Rights

The Site and all of its contents, including all information, text, images, marks, logos, designs, graphics, photos, videos, applications, trademarks, service marks, trade names, trade dress, copyrights, buttons, badges, logos, and other materials on the Site are our property and the property of our licensors and other third parties and are protected by copyright, trademark, and other intellectual property laws.

You have no right to use any trademarks, service marks, trade names, trade dress, copyrights, or other intellectual property or proprietary rights appearing on or in connection with the Site.

Submissions

We appreciate hearing from you. Please be aware that by submitting content to us (e.g., comments, ideas, questions, designs, etc.), no confidential, fiduciary, contractually implied, or other relationship is created between you and us. Unless we indicate otherwise, any content submitted by you is considered non-confidential. We will be entitled to use and reproduce any content you submit for any purpose whatsoever without compensation to you.

By submitting content to the Site, you represent and warrant that:

You own or have sufficient rights to the content to allow our use as described herein.
Our use as permitted herein will not infringe on the rights of any third party.
Any “moral rights” in the content have been waived.

User Accounts

Access to certain areas of the Site requires creation of a user account and password. You must provide truthful, complete, and up to date information when creating your account. You are solely responsible for all activity that occurs under your user account. You agree to notify us immediately if you believe your user account is lost or stolen or if there has been any unauthorized use. We are not liable for any losses due to unauthorized use of your user account.

User Content

The Site may allow you and other users to communicate with each other or post content publicly. Any communications or posted content reflects the opinions of the individual posters, not ours. We do not endorse or guarantee the accuracy of any user content.

We are not liable for any claims, damages, losses, obligations, costs or expenses arising from user content or your reliance on user content.

You are solely responsible for the use of any user content you access, download, share or otherwise use. User content may be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings may be posted by more than one user using the same name. We expressly disclaim all liability in connection with user content.

Report any violations of these Terms by email to [email protected]. Please describe the nature of the violation clearly and provide any evidence that is available. We may investigate any complaints and take any action at our sole discretion.

Payment Terms

Except as otherwise stated on the Site, all fees are quoted in United States Dollars. You agree to pay all fees and charges, including taxes, incurred through your user account at the rates in effect when the fee or charge is incurred.

Product purchases made through the Site require a valid credit card. You must purchase any products prior to Perwoll shipping the products. All stated prices and availability information are subject to change without notice.

Perwoll expressly reserves the right to refuse or cancel any orders placed for products listed at an incorrect price or containing other incorrect information due to typographical errors, inaccuracies in pricing or product information, or other errors. You agree that Perwoll has no liability for the cancellation of any orders due to incorrect information.

Shipping Policies

We will make reasonable efforts to ship your order according to any dates quoted at the time you place your order; however, quoted shipping dates are only estimates and are not guaranteed. We are not liable for any losses, damages, or penalties incurred as a result of any shipping delays.

Shipment costs and dates may vary due to carrier availability, delivery location, weight of parcel, or other factors. You are responsible for all freight, handling, insurance, and other shipping-related costs.

Returns

If you are not completely satisfied with your purchase we will accept unused merchandise for return within 60 days of the original purchase date. Returns must have a valid Return Authorization (RA) number, which can be obtained by contacting our Customer Service team.

Returned items must be in new condition with original tags and labels intact. Customized items are not returnable. You are responsible for all return shipping costs unless the return is the result of our error. Refunds or credits will be issued to your original form of payment within approximately 5 business days after we receive and verify the returned item.

Disclaimer of Warranties

THE SITE AND ANY PRODUCTS OR SERVICES PROVIDED ON OR IN CONNECTION WITH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE BASIS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND.

WE HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SITE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND QUIET ENJOYMENT.

WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE SITE WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, ACCURATE, COMPLETE, OR SECURE. WE DO NOT GUARANTEE THAT ANY FILES OR OTHER DATA YOU UPLOAD TO OR DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION.

Limitations of Liability

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

THE USE OF OR INABILITY TO USE THE SITE OR ANY RELATED PRODUCTS AND SERVICES.
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
STATEMENTS OR CONDUCT OF ANY USER OR OTHER THIRD PARTY ON THE SITE.
ANY OTHER MATTER RELATING TO THE SITE.

YOU AGREE THAT OUR TOTAL MAXIMUM LIABILITY FOR ALL CLAIMS RELATED TO OR ARISING FROM YOUR USE OF THE SITE IS LIMITED TO THE GREATER OF $1.00 OR THE AMOUNT YOU PAID US IN THE PREVIOUS YEAR.

Indemnification

You agree to defend, indemnify, and hold us harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest, and expenses (including attorneys’ fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against us or any of our affiliates by a third party arising out of or relating to:

Your access to or use of (or inability to access or use) the Site or any related products or services.
Any information you submit via the Site.
Any violation by you of these Terms.
Any other act or omission by you.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Termination

These Terms remain effective until terminated as described herein. We reserve the right to immediately terminate these Terms or suspend your access to the Site at any time, for any reason, without notice.

You may terminate these Terms by ceasing all use of the Site. Upon any termination of these Terms, your license to use the Site shall immediately terminate and you must immediately cease using the Site, including any and all content.

The provisions of these Terms concerning Intellectual Property Rights, User Content Submissions, Disclaimer of Warranties, Limitations of Liability, Indemnification and General Provisions shall survive any termination of these Terms.

General Provisions

Modifications: We may modify these Terms at any time by posting the revised Terms on this page. Modifications will be effective immediately upon posting. You should check back often to ensure you are familiar with the most current version. Your continued use of the Site after a revised Terms have been posted constitutes your acceptance and agreement to the modification.
Governing Law: These Terms and your access to and use of the Site will be governed by and construed and interpreted in accordance with the laws of United States, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your access to or use of the Site will be resolved exclusively in the state or federal courts located in Massachusetts.
Severability: If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid or unenforceable, the parties agree that the court or arbitrator will endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions will remain in full force and effect.
No Waiver: Our failure to enforce any provision of these Terms will not be deemed a waiver of that or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by our authorized representative.
Assignment: You may not assign or transfer these Terms or any rights or obligations herein without our express written consent. Any attempted assignment or transfer in violation of this section will be null and void. We may freely assign these Terms and our rights and obligations hereunder.
Contact Us: If you have any questions about these Terms or your use of this Site, please email us at [email protected].

Privacy Policy

Please review our Privacy Policy to understand how we collect and use information about Site visitors and customers. Our Privacy Policy is incorporated by reference into these Terms.

By using our Site, you agree to the Terms and consent to the data collection and use practices in our Privacy Policy.