At Perwoll® Detergent, Laundry Detergent (“Perwoll” or “we”), we respect the privacy of our users and recognize the importance of protecting any information we collect about you. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through your use of our website at perwoll.shop (the “Site”) and any related services (collectively, the “Services”).
Please take a moment to carefully read this Privacy Policy. By visiting and using our Site or Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide to us directly when you use our Site or Services. For example, we collect information when you create an account, participate in surveys, post on community forums, participate in any interactive areas of our Services, sign up for our newsletters or other mailing lists, enter competitions, register for events, submit orders or service requests, contact us with questions, or use other features of our Site or Services.
The information we collect may include personal data such as your first and last name, email address, mailing address, phone number, password, credit card information, and other contact or identifying information you choose to provide.
Automatic Data Collection
We also automatically collect certain types of usage information when you visit and interact with our Site or Services. This information does not reveal your identity directly, but it may include information about your device, browser, internet service provider, pages that you visit before and after navigating to our Site or Services, date and time stamps, source of traffic, IP address, unique device identifiers, browsing history, referring websites, clicks and pages viewed, and other information about your usage of and actions on our Site and Services.
We collect this information using technologies such as cookies, web beacons, embedded scripts, location-identifying technologies, logging tools, and similar technologies. More specifically:
- Cookies: We use cookies to recognize you when you return to our Site and Services. They also help us provide a customized experience and remember your preferences.
- Web Beacons: We use web beacons and other similar technologies to determine whether and how many times a page has been viewed, to deliver co-branded services, to provide customized ads, and for auditing and reporting purposes.
- Embedded Scripts: We use embedded scripts to collect information about interactions with our Site and Services, such as browsing and purchasing behavior.
- Location Data: With your consent, we may collect information about your precise location via GPS, WiFi, wireless network triangulation and similar technologies. We use location data to provide location-based services you request as part of our Site and Services.
- Log Files: Like most standard website servers, we use log files that record data about Site and Services activity and technical operations. This data includes your IP address, browser type, date/time stamps, referring/exit pages, and number of clicks.
- Analytics Tools: We use internal and third-party analytics tools to analyze usage and traffic patterns.
Information from Third-Party Sources
We may collect information about you from third-party sources, such as social media platforms and marketing partners. This data may be combined with other information we collect about you.
How Do We Use the Information We Collect?
We use the information we collect for a variety of business purposes, including:
- Provide, operate, maintain, improve, and promote our Site and Services
- Enable you to access and use our Site and Services
- Process and complete transactions, and send you related information including purchase confirmations, invoices, technical notices, updates, security alerts, and support/administrative messages
- Send marketing and promotional communications, such as providing you with information about products, services, promotions, newsletters, and events
- Perform analytics and conduct customer research, including analyzing your use of our Site and Services and your responses to surveys
- Communicate with you about your account, products, services, contests, and promotions
- Administer contests, sweepstakes, promotions, and rewards programs
- Identify and authenticate your access to the parts of our Site and Services you are authorized to access
- Provide customer service and support
- Prevent, identify, investigate, and respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of our Site or Services
- Comply with legal obligations
With Whom Do We Share Your Information?
Vendors and Service Providers
We may share your personal information with third-party vendors and service providers that perform services on our behalf, such as:
- Payment processors
- Shipping service providers
- Marketing and advertising partners
- Data analytics providers
- Web hosting, maintenance, and security providers
- Customer service providers
- Fulfillment companies and warehouses
These vendors and service providers have limited access to perform these tasks on our behalf, and are contractually bound to protect and to use the information only for the purposes for which it was disclosed, consistent with this Privacy Policy.
Business Transactions
Your information, including personal data, may be disclosed and transferred as part of, or during negotiations for, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email or prominent notice on our website if such a transaction occurs, as well as any choices you may have regarding your information.
Legal Proceedings
We may be required to disclose your information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements. We may also disclose your information to comply with court orders, subpoenas, legal process, or governmental inquiry, or to enforce our Terms of Use, this Privacy Policy, or other agreements and policies.
To Protect Us and Others
We may disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or property of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation.
Aggregated and De-Identified Data
We may share aggregated or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a specific individual.
Links to Third Party Websites
For your convenience and information, our Site or Services may provide links to third-party websites that we do not own or control. If you choose to access those links, you will leave our Site or Services. We are not responsible for the privacy practices of any third party websites. We encourage you to read their privacy policies before sharing your information with them.
How Do We Protect Your Personal Data?
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no method of transmission over the internet, or method of electronic storage, can be guaranteed to be 100% secure.
Your Choices About Your Information
You have certain choices available to you when it comes to your personal information. Below is a summary of those choices, how to exercise them, and any limitations or exceptions.
Accessing, Updating, Correcting Your Information: You may request access to the personal data we maintain about you. If your personal information changes, you can update your account or contact us to change or correct your information. We may limit or deny access or requests to change or delete your information if required or permitted by law, if we are unable to verify your identity, or if the change or deletion would infringe legal requirements or result in incorrect information.
Marketing Communications: You may opt out of receiving our marketing emails by following the unsubscribe instructions included in each email, updating your email preferences in your account settings page, or contacting us to have your contact information removed. You may continue to receive service-related and other non-marketing emails.
Cookies and Tracking Technologies: Most web browsers automatically accept cookies but allow you to modify your browser settings to limit or block cookies. Some tracking technologies are designed so you cannot disable them. If you limit the use of technologies, some features of our Site or Services may not work as intended.
Location-Based Data: You may opt out of allowing us to collect precise information about your location by changing the permissions in your mobile device or through your browser settings.
Do Not Track: Some Internet browsers include the ability for users to transmit “Do Not Track” signals. We do not alter our practices when we receive such signals. Our third party service providers may also not respond to “Do Not Track” signals.
California Residents: Under California law, California residents who provide personal information to us may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as indicated in the “Contact Us” section below.
How Long Do We Retain Your Personal Data?
We store your personal information securely throughout the time it is needed for the purposes outlined in this Privacy Policy. We will then either delete your personal information or de-identify it so that it cannot identify you personally. Generally, we retain personal data for so long as reasonably necessary to provide our Site and Services, prevent fraud, resolve disputes, enforce agreements, and comply with legal requirements.
Third Party Websites and Services
We are not responsible for the practices of third party websites or services that are linked to or integrated with our Site and Services, including the information they collect. These third party services have their own privacy policies, which we strongly suggest you review.
Visitors from Outside the United States
Our Site and Services are hosted in the United States. If you choose to access the Site or Services from regions with laws governing personal data collection, use, and disclosure that differ from U.S. law, then please note that you are transferring information about yourself to the United States which may not have the same data protection laws as your jurisdiction. By using our Site and Services, you consent to the transfer to and processing of information about you in the U.S.
Children’s Privacy
Our Site and Services are not designed for children under the age of 13. We do not intentionally collect information from anyone under 13 years of age. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time. If we make material changes to this policy, we will notify you of those changes by posting them on our Site or Services, or sending you an email or other notification, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Changes to this Privacy Policy are effective when posted. Your continued use of our Site or Services after any changes are implemented constitutes your acceptance of the changes. As a result, you should revisit this Privacy Policy regularly.
The effective date of this Privacy Policy is listed at the bottom of the page. Your continued use of our Site or Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].
Effective Date: January 1, 2023